Running balance per carrier: a chargeback creates debt against that carrier, which stays outstanding until enough new paid business from the same carrier (Approved - Issue Paid / Carry Over) pays it back down. Whatever portion of a new deposit goes toward old debt is excluded from that month's Gross Income — only the leftover counts.
Chargebacks are pulled straight from the client record — a full chargeback from the sale's Status field, a partial chargeback from the "Partial Chargebacks" section on the client's edit screen. Nothing needs to be manually re-entered as an expense; the Chargeback category in Log Expense is only there for a standalone chargeback with no matching client record at all.
Carrier
Balance
Chargebacks
Last Activity
💰 Lead Spend
Total Invested
$0
Total Leads
0
Avg $/Lead
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ROI Breakdown by Vendor
Vendor
Spend
Leads
Sales
AP
$/Lead
ROI
➕ Log Lead Purchase
Purchase History
Date
Vendor
Type
Qty
Amount
$/Lead
🎯 Goal Tracking
Set one monthly target per metric — weekly and daily pace are worked out for you automatically, based on working days (Mon–Fri) in the current month. Status colors compare where you actually are today against where you'd need to be to stay on pace, not just the raw monthly total.
⚙ Set Monthly Goals
These save automatically as you type, too — the button's just there for a clear confirmation. Come back anytime to change any number; your current goals will already be filled in.
💰 Payment Protection
Enter the client's monthly mortgage payment to instantly see the total benefit needed to cover it for common periods, and how many months a max benefit would last.
🏠 Mortgage % Payoff
Enter the client's full mortgage balance to instantly see 100%, 80%, 75% and 50% of the payoff amount.
🎂 Date of Birth Calculator
Enter a date of birth to get their current age, or enter an age to estimate their birth year.
Current Age
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Age Nearest (6-mo lookback)
—
Estimated Birth Year
—
🏡 Coverage Options Worksheet
A client-ready coverage comparison, matched to the real Wavebreak Financial Group branding. Fill in the amounts for this client, then screenshot the card below to text or email them — the numbers save nothing, so it's safe to reuse for every client.
Powered by Altitude Financial Group
Mortgage Protection Options
Essential Protection
$
months
✓ Pays off a portion of the mortgage
✓ Helps keep your family in the home
✓ Entry level - can be increased later
✓ An affordable place to start
✓ Solid coverage to help prevent foreclosure
✓ Covers mortgage payments for a set number of months
✓ Enough time to catch their breath and make a plan
✓ Helps keep the family in the home while they figure out next steps
✓ Months can be increased later
✓ An affordable place to start
$
per month
Recommended
Balanced Protection
$
months
✓ Pays off a large portion of the mortgage
✓ Gives your family breathing room to stay in the home
✓ More coverage than the basics, without going all-in
✓ Well-rounded coverage
✓ Great balance of coverage and cost
✓ Covers mortgage payments for a set number of months
✓ Gives your family breathing room to make a clear decision
✓ Keeps the payments current, whatever they decide to do next
✓ Protects against a rushed decision, not just a missed payment
✓ A well-rounded amount of time for most situations
$
per month
Premier Protection
$
months
✓ Pays off your mortgage in full
✓ Keeps your family in their home, mortgage-free
✓ No mortgage payment left behind
✓ The most complete protection of these three options
✓ Long-term security for your family
✓ Covers mortgage payments for a set number of months
✓ Buys your family time to think clearly, not rushed
✓ Keeps the payments current while they get back on their feet
✓ If they choose to sell, the sale pays off the balance — this buys the time to get there
✓ The most breathing room of these three options
$
per month
Rates shown are estimates and subject to underwriting approval. Prepared by Wavebreak Financial Group — a licensed insurance agency.
🔔 Notifications
Clients on an Approved - Issue Paid policy show up here once they hit 11 months since entry — a heads-up to reach out for their annual review before the 1-year mark.
⚡ Quick Entry
Essential fields only — fill in full details later via click-to-edit
💰 Gross Income Breakdown
Every line item that adds up to this total, newest first.
Date
Type
Client / Source
Amount
Nothing yet.
TOTAL$0
📅 — Line Items
Everything that adds up to this month's numbers, in the order it was added to the tracker. Click Edit to fix something, or Delete to remove it.
Date
Type
Client / Source
Amount
Nothing yet.
🏆 Leaderboard
$0
Total AP
0
Policies
0
Agents
$0
Top AP
Rankings
#
Agent
AP
Policies
Avg AP
Dials
Contact%
Close%
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👥 Team Dashboard
Live view of all agent performance
$0
Team AP
0
Team Sales
0
Team Dials
0
Contacts
0
Active Agents
$0
Avg AP/Agent
🏆 Leaderboard
Rank
Agent
Sales
Written AP
Dials
Contacts
Pres
Contact%
Close%
Avg AP
Last Active
Loading…
🔍 Agent Detail
Recent Sales
Date
Client
State
Carrier
AP
Status
Daily Activity Log
Date
Dials
Contacts
Appts Set
Shown
Pres.
No-Show
Show Rate
Hours
⚙️ Agent Management
Manage agents, assign teams, export data
Registered Agents
Name
Role
Team
Registered
Last Sync
Status
Actions
Loading…
🔀 Merge Duplicate Agents
Found the same person registered twice (e.g. typo'd name)? Combine their activity, sales, leads, and financials into one profile — this cannot be undone.
👥 Clients — click any row to edit
searching all time
STATUS: (click to filter)PendingSubmittedApprovedApproved - OTAApproved - Issue PaidPlacedIssuedPersistedChargebackDeclinedWithdrawnRated
Date
Client
State
AP
Carrier
Status
Paid
Policy
Coverage
Vendor
Lead Source
Appt Type
💳 Log Payment
Client
Est. Commission
Already Paid
Balance
💡 Submitted a different month than this payment — defaulted to Carry Over. Change it if that's not right.
For a policy that charged back and has since been reissued/redrafted. Enter the original chargeback amount (paired with the Chargeback Date above) and the new reissue date — the Deposit field above becomes the new reissue payment. The reissue deposit will automatically pay down this policy's own chargeback on the Carrier Chargebacks tab before counting as new income.
📉 PARTIAL CHARGEBACKS
For when the client stays Approved - Issue Paid but part of the deposit later gets clawed back (e.g. a premium reduction). This keeps the sale's own Deposit as-is and logs the clawback right here on the client — no need to also enter it as an expense. It automatically counts against that carrier's balance on the Carrier Chargebacks tab.
Every submitted application, regardless of outcome
$0
$100k+
📊 The Breakdown
State map, age bands, carrier breakdown
$0
Total AP
$0
Issue Paid Total
$0
Annuity Premium
$0
Annuity Issue Paid
0
Policies
0
States
$0
Avg AP
—
Top State
Issue Paid Total is the AP from sales currently Approved - Issue Paid (including Carry Over and Reissue) — submitted, issued, and paid by the client, vs. Total AP which is everything submitted regardless of outcome
👥 Age Band Performance
📅 Best Days to Write
AP written by day of week, with the average AP per worked day so a day you work more often isn't unfairly favored
🕐 Best Time to Sell
AP written by the Time of Sale entered on each client, 6 AM – 9 PM. Pick a weekday to see only that day's sales.
